Contact

We're here to help! If you have any questions about your order, our products, or anything else — don't hesitate to reach out.

Customer Support

📧 Email: support@familyglowgifts.store
We respond within 1–2 business days.

Business Information

FamilyGlowGifts
Operated by: ФОП Ранюк В.М.
Country: Ukraine

Payment Processing

Payments are handled by WesternBid s.r.o. (Slovakia) — our authorized payment partner. For billing inquiries, please contact us at the email above.

Order Issues

If your order arrived damaged, defective, or incorrect — please email us with:

  • Your order number
  • Photos of the issue
  • Your preferred resolution (replacement or refund)

We'll get back to you within 1–2 business days.

Fulfillment

Our products are produced and shipped from the United States in partnership with Printify.